© 2017 GeoQuest Inc. All Rights Reserved.

Privacy Policy

Last Revised: February 11, 2019

 

This Privacy Policy("Policy") governs the manner in which GeoQuest Inc.("Company", "us", "we", or "our") collects, uses, maintains and discloses personal information("Personal Information") collected from users("Users" or "User") of the GeoFamily Mobile Application("Service" or "App") and/or www.geofamily.net.("Site")

By viewing, accessing, using or browsing the Service and/or the Site, or by creating an account as a member of the Service, you agree to the Policy as a binding legal agreement between you and the Company, without limitation or qualification.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your Personal Information with anyone except as described in the Policy.

 

1. Information Collection and Use

The Site may use cookies or similar technologies to analyze trends, administer the Site, track Users' movements around the Site, and to gather demographic information about our User base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

When you create an account for the Service, we collect your Personal Information such as your email account name, password, mobile phone number and SIM ID to facilitate your use of the Service. You may update or amend your Personal Information, or change your password at any time in the App.

Your mobile phone may collect your location data through GPS, Wi-Fi, or wireless network triangulation in order to obtain your location for the purposes of providing our Service. However, Company does not record or store the location data obtained through the Service. Accordingly, we don't share the location data with third parties.

 

2. Usage and Disclosure of Personal Information

In general, we use your Personal Information to facilitate your use of the Service, to provide you with information, products and services you request, to administer and assist us with the operation of the Service, and for any other purpose for which the information was provided.

For example, we may use the information we collect:

- to respond to your emails, submissions, comments, requests or complaints;

- to ensure that the Service is working correctly and that you are being served the most recent version;

- to allow counterpart users of the Service that you accept to view your whereabouts in real-time;

- to request feedback and to enable us to develop, customize and improve the Service; or

- to send you product news, service updates, special events or offers and for other marketing.

In addition, we may disclose the information to third parties in the following cases.

- if we sell or buy any business or assets, in which case we may disclose the information to the prospective seller or buyer of such business or assets;

- if the Company or substantially all of its assets are acquired by a third party, in which case Personal Information held by it about its customers will be one of the transferred assets in most instances;

- if we have a good faith belief that we are under a duty to disclose the information in order to comply with any legal obligation;

- for the purpose of validating the identity of the user and/or conducting background checks; or

- for the purpose to facilitate our Service and provide the Service on our behalf.

 

3. Log Data

As true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

 

4. Security of Personal Information

The information which we collect about you or which you provide to us is transferred to the United States. If you are using the Site and the Service in the European Economic Area(EEA), you consent to your personal information being transferred outside the EEA.

We take reasonable administrative, physical and electronic measures to secure your personal information from unauthorized access, use or disclosure. Please be aware, however, that despite our efforts, no security measures of transmitting information over the Internet or storing information are perfect or impenetrable, and that we cannot guarantee that the Site or the Service will be free of any defects or flaws that affect your use of it or the security of your information. When you enter sensitive information or we automatically collect sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

 

5. Data Retention

Any information supplied by you in connection with the Service will be retained as long as your account is active or as needed to provide you the Service. If you created a user account with the Service for your mobile device and you wish to delete it, you can withdraw your account within the App. We may retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

6. Mobile Analytics

We may use mobile analytics software to allow us to better understand the functionality of our App on your mobile device. This software may record information such as how often you use the application, the events that occur within the App, aggregated usage, performance data, and from where the App was downloaded. We do not link the information we store within the analytics software to any personally identifiable information you submit within the App.

 

7. Links to Other Sites and Services

We are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read over those rules and policies before proceeding.

 

8. Children’s Privacy

The Service is intended to be used by children under 13 only with significant parental involvement and approval. If a Parent wishes to add a User who is under 13 to the Service account, the Parent must first complete the Parental Consent Confirmation and return it by email. The Parental Consent Confirmation can be found here - https://www.geofamily.net/pdf/parental_consent_confirmation.pdf

The child will then be able to participate in the Service as a member of Service account. The child’s Personal Information will be collected by the Service and location data will be shared with other members allowed within the closed user group and the child user will be permitted to contact, and be contacted by, other members of the Service account through the Service. We may collect, use, disclose, and store the child’s Personal Information as described in this Privacy Policy. However, we do not use or share Personal Information collected from the accounts of children under 13 for marketing or advertising purposes, or permit our third party partners to collect and use such information for advertising purposes.

The Parent may contact us to review and/or delete any Personal Information we have collected from the child, or to withdraw permission for the Company to collect any additional information from the child. Please contact us at support@geo-quest.com if you have questions about your child’s account.

 

9. Changes to This Privacy Policy

We have the discretion to update this Privacy Policy at any time. We will post any changes to this Privacy Policy on the App and the Site. We encourage Users to frequently check this Privacy Policy for any changes to stay informed about how we are helping to protect Personal Information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. By using our App or Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Policy, please do not use our App or Site. Your continued use of our App or Site following the posting of changes to this Policy will be deemed your acceptance of those changes.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

App: GeoFamily

Website: https://www.geofamily.net

Email: support@geo-quest.com