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Extending the service period for the counterpart tracker. | GeoFamily - Controller User App

February 18, 2018

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[For LG Smartphone Users] Optimal Smartphone Setup for Tracker User App | GeoFamily

July 13, 2018

GeoFamily

The description is based on LG V series phone. Depending on the model name and the Android OS version, the setting name and screen may vary.

 

 

1. Include the 'GeoFamily' app in the 'Power saving exclusions' list.

 

You have to include the 'GeoFamily' app in the list of the 'Power saving exclusions' apps, if your Android OS version is Marshmallow (ver 6.x) or later.

 

 

 

2. Deactivate the 'Battery saver' setting.

 

 

 

3. Notifications Settings.

 

Phone Settings > Apps & NotificationsNotifications > Apps > Select the GeoFamily app on the apps list.

Always enable the 'On' and 'Service Status'.

  

 

4. Activate the data and location related settings.

 

Activate 'Location', and set 'Location method' to 'High accuracy'.

Activate 'Wi-Fi', 'Mobile data' and 'Sync'.

Leave 'Power saving' disabled.

 

 

5. Always keep the Google Play Store up to date with the latest version of app.

 

Find the 'GeoFamily' app in the Google Play store and activate the 'Enable auto update' setting.

 

 

Click here for the information on how to set up your counterpart Controller user's smartphone.

 

 

 

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