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Extending the service period for the counterpart tracker. | GeoFamily - Controller User App

February 18, 2018

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Network Environment Requirements At Signing-up | GeoFamily App

July 24, 2019

GeoFamily

When you install the GeoFamily app and then sign up, or when you re-install it and then log in, you must proceed in a good network environment.
Please check the following.
 
1. If you are using Wi-Fi, make sure there is no exclamation mark next to the Wi-Fi icon at the top of the screen. And, the Wi-Fi signal level should be high.

 

2. If you are not using Wi-Fi, the data network signal level should be high.

 

3. The [Power save]/[Power mode] icon in the Quick Panel window must be set to OFF. (OFF is gray color)

 

 

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